Plesk Admin funktioniert nicht mehr nach Update 8.2.1 -> 8.3

[sbmman]

Hallo,

seit dem Update laeuft die Plesk Oberflaeche nicht mehr. Die restlichen Webdienste funktionieren. Versuche ich die Plesk Dienste zu starten kommt beim psa Dienst ein failed.
Log Dateien zeigen nichts an.
Woran koennte dies liegen ?


Gruss
Stefan

[jan10001]

Spiel die Pakete per Hand ein dann siehst du wo es hängt.

[Roger Wilco]

Versuche ich die Plesk Dienste zu starten kommt beim psa Dienst ein failed.
Log Dateien zeigen nichts an.

Auch nicht die in /usr/local/psa/admin/logs/?

[sbmman]

Auch nicht die in /usr/local/psa/admin/logs/?

Leider nein. Nur Zugriffsversuche, keine Fehlermeldungen

[jan10001]

@sbmman
Das Update ist vermutlich nicht glatt abgelaufen, spiel die Pakete per Hand ein (auch wenn Sie schon da sind) dann siehst du was schief geht. Plesk legt für Updates einen Ordner an in dem du die ganzen Pakete findest die du brauchst. Desweiteren wäre der Inhalt der zweiten Email interressant die du beim Update bekommen hast.

[sbmman]

Autoinstaller 3.2.1 (build at 2007-09-14 16:12 svn rev. 88422) started at (timezone CET) Mon Mar 3 21:00:42 2008 Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/var/www/psa --select-release-id=PLESK_8_3_0 --notify-email=--install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=FedoraCore version=4 arch=i686 environment= Final opsys (with overriding) is: os_name=Linux os_vendor=FedoraCore version=4 arch=i686 environment= Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 100% done.
Downloading the file sitebuilder.inf3: 100% done.
Downloading the file sso.inf3: 22%..100% done.
repository: Get brief packages info for all sources Checking for installed packages... readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpmnN:%{NAME}nE:%{EPOCH}nV:%{VERSION}nL:%{RELEASE}nA:%{ARCH}nf:%{INSTALLTIME}nB:%{BUILDTIME}nX:n'
done
release PLESK_8_2_1 is actual
release PLESK_8_3_0 is actual
release SB_4_1_0 is actual
release SB_3_0_0 is actual
release SB_3_0_1 is actual
release SB_3_0_2 is actual
release SB_4_0_0 is actual
release SSO_2_0 is actual
Select best build of PLESK_8_3_0 for current OS First fit build is current best: PSA_8.3.0/plesk-8.3.0-fc4-i386.inf3
Select best build: finally choised PSA_8.3.0/plesk-8.3.0-fc4-i386.inf3
Downloading the file PSA_8.3.0/plesk-8.3.0-fc4-i386.inf3: 38%..100% done.
repository: Get brief packages info for all sources Detecting installed product components.
Component base: mode upgrade, installed=1190087567, available=1197996233 No keyupdate need for component base Component psa-autoinstaller: mode upgrade, installed=1189761327, available=1201839424 Component asp: mode upgrade, installed=1150211284, available=1197996407 Component mailman: mode upgrade, installed=1150211287, available=1197996410 Component postgresql: mode install, installed=0, available=1148317978 Component java: mode install, installed=0, available=1198083138 Component spamassassin: mode upgrade, installed=1190087516, available=1197995876 Component rblsmtpd: mode upgrade, installed=1150210841, available=1197995869 Component mod_python: mode up2date, installed=1109926542, available=1109926542 Component ruby: mode install, installed=0, available=1197996428 Component fcgi: mode install, installed=0, available=1160389821 Component vault: mode install, installed=0, available=1197611869 Component docs: mode upgrade, installed=1190087612, available=1197996322 Component backup-ded: mode upgrade, installed=1190087646, available=1201795697 Component drweb: mode install, installed=0, available=1197995786 Component kav: mode install, installed=0, available=1197996450 Component ppwse: mode install, installed=0, available=1197996375 Component api: mode upgrade, installed=1190087503, available=1201795691 Component sshterm: mode upgrade, installed=1150210728, available=1197995696 Component pmm: mode upgrade, installed=1190087460, available=1201795705 Component psa-firewall: mode upgrade, installed=1190087509, available=1197995859 Component cs-gs: mode upgrade, installed=1190087506, available=1197995852 Component psa-vpn: mode install, installed=0, available=1197996306 Component battlefield: mode install, installed=0, available=1197996353 Component bf2: mode install, installed=0, available=1197996417 Component psa-fileserver: mode install, installed=0, available=1197995837 Component watchdog: mode upgrade, installed=1190087641, available=1201795716 Component sb-publish: mode install, installed=0, available=1160554112 Component sbm: mode install, installed=0, available=1197992261 Component cf-support: mode install, installed=0, available=1197996421 Component atis: mode install, installed=0, available=1194936875 Component miva: mode install, installed=0, available=1197996436 Component mod-bw: mode install, installed=0, available=1194490749 Component de-DE-locale: mode install, installed=0, available=1197985473 Component ja-JP-locale: mode install, installed=0, available=1197985485 Component es-ES-locale: mode install, installed=0, available=1197985476 Component ru-RU-locale: mode install, installed=0, available=1197985488 Component fr-FR-locale: mode install, installed=0, available=1197985479 Component it-IT-locale: mode install, installed=0, available=1197985482 Component zh-CN-locale: mode install, installed=0, available=1197985491 Component zh-TW-locale: mode install, installed=0, available=1197985494 Check for components requires keyupdate Exchanging information with licensing server.
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources Retrieving information about the installed packages... execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpmnN:%{NAME}nE:%{EPOCH}nV:%{VERSION}nL:%{RELEASE}nA:%{ARCH}nf:%{INSTALLTIME}nB:%{BUILDTIME}n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}n][P:%{FILENAMES}nm:%{FILEMODES}n5:%{FILEMD5S}%{FILELINKTOS}n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}n]X:n' > /tmp/autoinstaller_system_packages.cache
read cache file
done
Downloading the file PSA_8.3.0/update-rpm-FedoraCore-4-i386/update-8.3.0-fc4-i386.hdr.gz: 10%..32%..40%..64%..89%..97%..100% done.
Downloading the file PSA_8.3.0/thirdparty-rpm-FedoraCore-4-i386/thirdparty-8.3.0-fc4-i386.hdr.gz: 70%..100% done.
Downloading the file PSA_8.3.0/dist-rpm-FedoraCore-4-i386/build-8.3.0-fc4-i386.hdr.gz: 14%..48%..66%..93%..100% done.
Determining the packages that need to be installed.

Getting packages to installation list:
Get packages to installation from selected component psa-autoinstaller
Warning: unresolved requires 'dummy-fedora-core-4' from dummy-selinux-openvz-1.0-2.noarch
Warning: unresolved requires 'vzdummyfc4' from dummy-selinux-vz-1.0-2.noarch Check package set before installation
repository: download selected packages
Downloading the file PSA_8.3.0/dist-rpm-FedoraCore-4-i386/opt/updater/psa-autoinstaller-3.3.0-build33080201.10.i586.rpm: 33%..42%..64%..86%..100% done.
Starting installation of packages
Warning: unresolved requires 'desktop-file-utils >= 0.9' from redhat-menus-3.8-1.noarch
prepareInstallStep: resolve results for package(s):
(s) system_installed_bash-3.0-31.i386.rpm
(s) system_installed_glibc-2.3.6-3.i686.rpm
(s) system_installed_openssl-0.9.7f-7.10.i686.rpm
(s) system_installed_rpm-libs-4.4.1-23.i386.rpm
(s) system_installed_zlib-1.2.2.2-5.fc4.i386.rpm
Installing the package psa-autoinstaller-3.3.0-build33080201.10.i586
The packages were installed successfully.

Es wurde nur eine email nach dem Update versandt.
Wie muesste ich die Pakete nochmals einspielen. Gibt es hierzu einen KB Artikel von Plesk ? Habe dazu nichts gefunden.

[jan10001]

Passe bei Fedora kann ich dir leider nicht weiterhelfen, versuch es doch mal im "Parallels Forums", alternativ könntest du auch die aktuellsten Pakete manuell von Parallels herunterladen oder dort mal schaun ob es ein Patch gibt.

[foxviper]

hi,
ins Verzeichnis

Code: Select all

/usr/local/psa/admin/sbin/

gehen, und

Code: Select all

./autoinstaller

ausführen,

greets

[sbmman]

Hi FoxViper,

das bekomme ich als Ergebnis

Code: Select all

Starting installation of packages
Warning: packages conflict by files detected: package psa-api-8.3.0-fc4.build83080131.20.noarch
  conflict with package psa-api-8.2.1-fc4.build82070918.10.noarch
  both have file /usr/local/psa/admin/htdocs/cligate.php with different md5 sum.
Warning: packages conflict by files detected: package psa-horde-3.1.5-fc4.build83071218.20.noarch
  conflict with package psa-horde-3.1.4-fc4.build82070918.10.noarch
  both have file /etc/psa-horde/horde/nls.php with different md5 sum.
Warning: packages conflict by files detected: package psa-imp-4.1.5-fc4.build83071218.20.noarch
  conflict with package psa-imp-4.1.4-fc4.build82070918.10.noarch
  both have file /etc/psa-horde/imp/conf.php with different md5 sum.
Warning: packages conflict by files detected: package psa-ingo-1.1.4-fc4.build83071218.20.noarch
  conflict with package psa-ingo-1.1.1-fc4.build80060613.20.noarch
  both have file /etc/psa-horde/ingo/backends.php with different md5 sum.
Warning: packages conflict by files detected: package psa-kronolith-2.1.6-fc4.build83071218.20.noarch
  conflict with package psa-kronolith-2.1.1-fc4.build80060613.20.noarch
  both have file /etc/psa-horde/horde/registry.d/kronolith.php with different md5 sum.
Warning: packages conflict by files detected: package psa-libpam-plesk-8.3.0-fc4.build83071218.20.i586
  conflict with package psa-libpam-plesk-8.2.1-fc4.build82070918.10.i586
  both have file /lib/security/pam_plesk.so with different md5 sum.
Warning: packages conflict by files detected: package psa-locale-base-en-US-8.3.0-fc4.build83071224.20.noarch
  conflict with package psa-locale-base-en-US-8.2.1-fc4.build82070918.10.noarch
  both have file /usr/local/psa/admin/htdocs/locales/en-US/help/16647.htm with different md5 sum.
Warning: packages conflict by files detected: package psa-mnemo-2.1.1-fc4.build83071218.20.noarch
  conflict with package psa-mnemo-2.1-fc4.build80060613.20.noarch
  both have file /etc/psa-horde/horde/registry.d/mnemo.php with different md5 sum.
Warning: packages conflict by files detected: package psa-passwd-3.0.1-fc4.build83071218.20.noarch
  conflict with package psa-passwd-3.0-fc4.build80060613.20.noarch
  both have file /etc/psa-horde/horde/registry.d/passwd.php with different md5 sum.
Warning: packages conflict by files detected: package psa-turba-2.1.5-fc4.build83071218.20.noarch
  conflict with package psa-turba-2.1.1-fc4.build80060613.20.noarch
  both have file /etc/psa-horde/horde/registry.d/turba.php with different md5 sum.
Warning: packages conflict by files detected: package psa-api-rpc-8.3.0-fc4.build83080131.20.noarch
  conflict with package psa-api-rpc-8.2.1-fc4.build82070918.10.noarch
  both have file /usr/local/psa/PMM/PleskX.tar.signed with different md5 sum.
Warning: packages conflict by files detected: package sitebuilder-4.2.0-all.build08030317.noarch
  conflict with package Sitebuilder-2.1.3-fc4.build060607.14.i386
  both have file /usr/local/sitebuilder/.build with different md5 sum.
Warning: packages conflict by files detected: package perl-Apache-ASP-2.59-fc4.build83071218.20.noarch
  conflict with package perl-Apache-ASP-2.59-fc4.build80060613.20.noarch
  both have file /usr/share/man/man3/Apache::ASP.3pm.gz with different md5 sum.
Warning: packages conflict by files detected: package psa-firewall-1.0.1-fc4.build83071218.20.i586
  conflict with package psa-firewall-1.0.1-fc4.build82070918.10.i586
  both have file /usr/local/psa/admin/htdocs/modules/firewall/locales/en-US/help/cbook.gif with different md5 sum.
Warning: packages conflict by files detected: package SSHTerm-0.2.2-fc4.build83071218.20.noarch
  conflict with package SSHTerm-0.2.2-fc4.build80060613.20.noarch
  both have file /usr/local/psa/admin/htdocs/sshterm/sshterm.php with different md5 sum.
Warning: packages conflict by files detected: package psa-watchdog-2.0.3-fc4.build83080131.20.i586
  conflict with package psa-watchdog-2.0.3-fc4.build82070918.10.i586
  both have file /usr/local/psa/admin/bin/modules/watchdog/wdcollect with different md5 sum.
Warning: packages conflict by files detected: package cs-gs-2.0.0-fc4.build83071218.20.i586
  conflict with package cs-gs-2.0.0-fc4.build82070918.10.i586
  both have file /usr/local/psa/admin/bin/modules/cs-gs/shaper with different md5 sum.
Warning: packages conflict by files detected: package psa-spamassassin-8.3.0-fc4.build83071218.20.i586
  conflict with package psa-spamassassin-8.2.1-fc4.build82070918.10.i586
  both have file /usr/share/man/man1/spammng.1.gz with different md5 sum.
Warning: packages conflict by files detected: package psa-qmail-rblsmtpd-0.70-fc4.build83071218.20.i586
  conflict with package psa-qmail-rblsmtpd-0.70-fc4.build80060613.20.i586
  both have file /usr/sbin/rblsmtpd with different md5 sum.
Warning: packages conflict by files detected: package psa-backup-manager-8.3.0-fc4.build83080131.20.i586
  conflict with package psa-backup-manager-8.2.1-fc4.build82070918.10.i586
  both have file /usr/local/psa/admin/plib/backup/PleskRestoreMap.php with different md5 sum.
Warning: packages conflict by files detected: package psa-passwd-3.0-fc4.build80060613.20.noarch
  conflict with package psa-passwd-3.0.1-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/horde/registry.d/passwd.php with different md5 sum.
Warning: packages conflict by files detected: package Sitebuilder-2.1.3-fc4.build060607.14.i386
  conflict with package sitebuilder-4.2.0-all.build08030317.noarch
  both have file /usr/local/sitebuilder/.build with different md5 sum.
Warning: packages conflict by files detected: package psa-qmail-rblsmtpd-0.70-fc4.build80060613.20.i586
  conflict with package psa-qmail-rblsmtpd-0.70-fc4.build83071218.20.i586
  both have file /usr/sbin/rblsmtpd with different md5 sum.
Warning: packages conflict by files detected: package perl-Apache-ASP-2.59-fc4.build80060613.20.noarch
  conflict with package perl-Apache-ASP-2.59-fc4.build83071218.20.noarch
  both have file /usr/share/man/man3/Apache::ASP.3pm.gz with different md5 sum.
Warning: packages conflict by files detected: package psa-locale-base-en-US-8.2.1-fc4.build82070918.10.noarch
  conflict with package psa-locale-base-en-US-8.3.0-fc4.build83071224.20.noarch
  both have file /usr/local/psa/admin/htdocs/locales/en-US/help/16647.htm with different md5 sum.
Warning: packages conflict by files detected: package psa-libpam-plesk-8.2.1-fc4.build82070918.10.i586
  conflict with package psa-libpam-plesk-8.3.0-fc4.build83071218.20.i586
  both have file /lib/security/pam_plesk.so with different md5 sum.
Warning: packages conflict by files detected: package psa-spamassassin-8.2.1-fc4.build82070918.10.i586
  conflict with package psa-spamassassin-8.3.0-fc4.build83071218.20.i586
  both have file /usr/share/man/man1/spammng.1.gz with different md5 sum.
Warning: packages conflict by files detected: package psa-mnemo-2.1-fc4.build80060613.20.noarch
  conflict with package psa-mnemo-2.1.1-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/horde/registry.d/mnemo.php with different md5 sum.
Warning: packages conflict by files detected: package SSHTerm-0.2.2-fc4.build80060613.20.noarch
  conflict with package SSHTerm-0.2.2-fc4.build83071218.20.noarch
  both have file /usr/local/psa/admin/htdocs/sshterm/sshterm.php with different md5 sum.
Warning: packages conflict by files detected: package psa-backup-manager-8.2.1-fc4.build82070918.10.i586
  conflict with package psa-backup-manager-8.3.0-fc4.build83080131.20.i586
  both have file /usr/local/psa/admin/plib/backup/PleskRestoreMap.php with different md5 sum.
Warning: packages conflict by files detected: package psa-api-8.2.1-fc4.build82070918.10.noarch
  conflict with package psa-api-8.3.0-fc4.build83080131.20.noarch
  both have file /usr/local/psa/admin/htdocs/cligate.php with different md5 sum.
Warning: packages conflict by files detected: package psa-firewall-1.0.1-fc4.build82070918.10.i586
  conflict with package psa-firewall-1.0.1-fc4.build83071218.20.i586
  both have file /usr/local/psa/admin/htdocs/modules/firewall/locales/en-US/help/cbook.gif with different md5 sum.
Warning: packages conflict by files detected: package psa-kronolith-2.1.1-fc4.build80060613.20.noarch
  conflict with package psa-kronolith-2.1.6-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/horde/registry.d/kronolith.php with different md5 sum.
Warning: packages conflict by files detected: package psa-horde-3.1.4-fc4.build82070918.10.noarch
  conflict with package psa-horde-3.1.5-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/horde/nls.php with different md5 sum.
Warning: packages conflict by files detected: package cs-gs-2.0.0-fc4.build82070918.10.i586
  conflict with package cs-gs-2.0.0-fc4.build83071218.20.i586
  both have file /usr/local/psa/admin/bin/modules/cs-gs/shaper with different md5 sum.
Warning: packages conflict by files detected: package psa-ingo-1.1.1-fc4.build80060613.20.noarch
  conflict with package psa-ingo-1.1.4-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/ingo/backends.php with different md5 sum.
Warning: packages conflict by files detected: package psa-turba-2.1.1-fc4.build80060613.20.noarch
  conflict with package psa-turba-2.1.5-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/horde/registry.d/turba.php with different md5 sum.
Warning: packages conflict by files detected: package psa-api-rpc-8.2.1-fc4.build82070918.10.noarch
  conflict with package psa-api-rpc-8.3.0-fc4.build83080131.20.noarch
  both have file /usr/local/psa/PMM/PleskX.tar.signed with different md5 sum.
Warning: packages conflict by files detected: package psa-imp-4.1.4-fc4.build82070918.10.noarch
  conflict with package psa-imp-4.1.5-fc4.build83071218.20.noarch
  both have file /etc/psa-horde/imp/conf.php with different md5 sum.
Warning: packages conflict by files detected: package psa-watchdog-2.0.3-fc4.build82070918.10.i586
  conflict with package psa-watchdog-2.0.3-fc4.build83080131.20.i586
  both have file /usr/local/psa/admin/bin/modules/watchdog/wdcollect with different md5 sum.
Installing the package psa-backup-manager-8.3.0-fc4.build83080131.20.i586, psa-api-rpc-8.3.0-fc4.build83080131.20.noarch, psa-api-8.3.0-fc4.build83080131.20.noarch
error: Failed dependencies:
        psa-api = 8.2.1-fc4.build82070918.10 is needed by (installed) psa-migration-manager-8.2.1-fc4.build82070918.10.i586
ERROR: Unable to install the requested packages because of package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.

[foxviper]

hi,
schau mal in /tmp rein, ob dort installdaten stehen
die noch nicht ausgeführt wurden
suche dort nach {psa....problems.log}

führe mal ein /etc/init.d/psa restart durch

sonst versuche mal ein cd /usr/local/psa/admin/sbin && ./reconfig

greets

[jan10001]

packages conflict by files detected: package psa-api-8.3.0-fc4.build83080131.20.noarch
conflict with package psa-api-8.2.1-fc4.build82070918.10.noarch

Hm, das sagt doch einiges. Laß dir mal die installierten PSA Pakete anzeigen, ich denke da werden einige Plesk 8.2 auftauchen. (Man könnte vielleicht versuchen das Update der Pleskpakte zu erzwingen.)

[easy2website]

Hi,

mir gings ähnlich!

Ich habe das Update ebenfalls über die Oberfläche ausführen lassen und musste anschließend feststellen, dass das Update erstens nicht funktioniert hat und zweitens scheinbar ohne weiteren Hinweis von PHP 4 auf 5 umgerüstet hat.

Meine Kunden auf dem Server sind im Dreieck gesprungen und einer hat sogar gekündigt, weil der Server ausgefallen ist. Außerdem hatten sie Scripte auf dem Web, die nicht mehr gelaufen sind.

Es ist - meiner Meinung nach - eine absolute unverschämtheit von SWSoft, so ein Update rauszugeben und niergends zu erwähnen, dass PHP umgestellt wird. Ich würde mir so etwas nicht erlauben, eine Update meines CMS-Systems raus zu geben, das nicht funktioniert und ich bin ein sehr kleiner Fischer gegenüber SWSoft.

Ich bin seitdem auf der Suche nach einer echten Alternative und werde mich wohl oder übel auf ServerAdmin24 einlassen müssen. Es scheint einen guten Eindruck zu machen. Und mal sehen, ob das besser funktioniert. Meine Kunden waren ohnehin von Anfang an nicht von Plesk begeistert. Sie hatten vorher alle mit Confixx gearbeitet und sind seither ziemlich genervt.

Sowviel wollte ich mal loswerden!

Gruß
easy2website

[foxviper]

hi @easywebsite,

also SA24 mit Confixx oder Plesk gleichzustellen bzw zu vergleichen, mmm... das sind Welten.
SA24 wird zZ nicht updatet weil auch die dritte Version erhebliche Fehler hat, in der Kunden und Domain Verwaltung
es ist zwar sehr Relational, aber nicht Kundenfreundlich.

und was hat ein Plesk-Update 8.2/8.1 up to 8.3, mit PHP4 up to PHP 5 gemein :-k

greets