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Hi

ich habe gestern eine Update meines Plesk gemacht und nun ist plesk nicht mehr erreichbar. Die Webseiten / email laufen nur das backend von Plesk nicht.
Augenscheinlich startet https nicht.

Beim versuch PSA neu zu starten bekomme ich folgende meldeung

XXXX:~ # /etc/init.d/psa start
Starting xinetd service... done
Starting named service... done
Starting mysql service... done
Starting qmail service... done
Starting courier-imap service... done
Starting postgresql service... failed
Starting psa-spamassassin service... done
Syntax OK
Starting Plesk... done
Starting drwebd service... done

danach gebe ich flgendes ein:

/etc/init.d/psa status
psa dead but subsys locked

Das auschlagebende ist: psa dead but subsys locked
....

Woran liegt das?

pstree ergeibt das hhtps scheinbar nicht läuft:

├─httpd2-prefork───6*[httpd2-prefork]

netstat -tulpen sagt folgendes:

tcp 0 0 :::80 :::* LISTEN 0 32235 11373/httpd2-prefor
tcp 0 0 :::443 :::* LISTEN 0 32236 11373/httpd2-prefor

die letzten erro_log einträge vom apache sind:

[Wed Jul 30 13:03:10 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:03:10 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:03:10 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:03:10 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec2)
[Wed Jul 30 13:03:10 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:03:10 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:03:10 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:03:10 2008] [notice] mod_python: Creating 32 session mutexes based on 150 max processes and 0 max threads.
[Wed Jul 30 13:03:11 2008] [notice] Apache/2.0.54 (Linux/SUSE) configured -- resuming normal operations
[Wed Jul 30 13:04:26 2008] [notice] caught SIGTERM, shutting down
[Wed Jul 30 13:04:36 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:04:36 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:04:36 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:04:36 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec2)
[Wed Jul 30 13:04:37 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:04:37 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:04:37 2008] [warn] RSA server certificate CommonName (CN) `Meine-Server.net' does NOT match server name!?
[Wed Jul 30 13:04:37 2008] [notice] mod_python: Creating 32 session mutexes based on 150 max processes and 0 max threads.
[Wed Jul 30 13:04:37 2008] [notice] Apache/2.0.54 (Linux/SUSE) configured -- resuming normal operations

Was mach ich jetzt ? wo setze ich an um das Problem zu beseitigen. Neu aufsetzen kommt erstmal nicht in frage ... es laufen diverse Kunden drauf ...

danke für eure Hilfe ...

Gruß

Die Logs für den Webserver von Plesk findest du unter /usr/local/psa/admin/logs/.

Hier die Logs aus /usr/local/psa/admin/logs/

httpsd_error_log

Downloading the file PSA_8.6.0/thirdparty-rpm-SuSE-10.0-i386/thirdparty-8.6.0-suse10.0-i386.hdr.gz: 100% done.
Determining the packages that need to be installed.
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 11%..26%..32%..44%..53%..62%..72%..84%..93%..100% done.
Downloading the file sitebuilder.inf3: 10%..21%..31%..42%..50%..60%..71%..82%..93%..100% done.
Downloading the file sso.inf3: 11%..37%..64%..100% done.
Checking for installed packages...
Downloading the file PSA_8.6.0/plesk-8.6.0-suse10.0-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Detecting installed product components.
Retrieving information about the installed packages...
Downloading the file PSA_8.6.0/thirdparty-rpm-SuSE-10.0-i386/thirdparty-8.6.0-suse10.0-i386.hdr.gz: 100% done.
Downloading the file PSA_8.6.0/dist-rpm-SuSE-10.0-i386/build-8.6.0-suse10.0-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.6.0/update-rpm-SuSE-10.0-i386/update-8.6.0-suse10.0-i386.hdr.gz: 10%..20%..30%..40%..50%..61%..70%..80%..90%..100% done.
Determining the packages that need to be installed.
Downloading the file PSA_8.6.0/dist-rpm-SuSE-10.0-i386/opt/updater/psa-autoinstaller-3.3.2-080710.09.i586.rpm: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Starting installation of packages
Installing the package psa-autoinstaller-3.3.2-080710.09.i586
The packages were installed successfully.
[Tue Jul 29 12:21:43 2008] [notice] caught SIGTERM, shutting down

error_log

[Wed Jul 30 10:58:23 2008] [crit] (98)Address already in use: make_sock: could not bind to port 80
[Wed Jul 30 13:04:39 2008] [crit] (98)Address already in use: make_sock: could not bind to port 80
[Thu Jul 31 10:08:55 2008] [crit] (98)Address already in use: make_sock: could not bind to port 80

Villiecht hilft euch das weiter um mir zu helfen ..

Vielleicht eine doofe Frage, aber haste mal den kompletten Server neu gestartet?

oder halt mal "psa stopall" und danach "psa startall"

Ich habe den kompletten server eu gestaret, Die dienste einzeln etc. nichts gebracht :-(

Hi,

hatte das identische Problem heute auch und bin fast daran verzweifelt...

Die Lösung (Meine Lösung):

1. Ab auf die Console und den passenden Autoinstaller für Deine Distro von Parallels laden wget://http://www.parallels.com/en/download/plesk86....

2. rpm -e auf alles was heisst wie plesk-skins-8.6.0-0.97326.noarch als Beispiel, also auf die Rpm-Version kommt es an. Nur ....8.6.0... keine 8.4.0er!

3. Den Autoinstaller chmod +x parallels_installer_v3.3.2_build080710.09_os_SuSE_10.1_x86_64 war jetzt meine Version... dann ./parallels_installer_v3.3.2_build080710.09_os_SuSE_10.1_x86_64

4. Sieht dann so aus (Plesk sieht gar nicht das 8.6 schon installiert (gewurstet) wurde zur Hälfte...):

Select the desired products and their versions
===============================================================================
The following product versions are available:

1. [*] Plesk Control Panel
2. (*) Plesk 8.4.0 (currently installed)
3. ( ) Plesk 8.6.0 (xxx)

3. [ ] Sitebuilder

4. [ ] SSO

N) Go to the next page; P) Go the previous page; Q) Cancel installing
To select a version, type the respective number;
Select action [N]:

Sternchen auf 8.4.0 lassen, enter und weiter.

5. Nimm in den kommenden Schritten ein Produktpaket von Plesk 8.4 weg oder dazu. Habe einfach eine Sprache gewählt.

6. Lass den Autoinstaller duchlaufen, Er wird meckern ist aber Ok.

7. Wieder den Autoinstaller starten und jetzt Plesk 8.6.0 selektieren dauert ca. 10min, danach war bei mir alles wieder in Ordnung. (Version 8.6.0)

Da ich das gleiche Problem hatte ... DANKE ;).

Updates sich selbst verbietend,

Thomas

@jogovogo

Danke, das hat auch bei mir funktioniert.

Bei mir klappt es nicht so gut wenn ich den letzten Punkt mache bekomme ich folgende meldung:

Installing the package psa-8.6.0-suse10.0.build86080722.01.i586
package psa-8.6.0-suse10.0.build86080722.01 is already installed
ERROR: Unable to install the requested packages because of package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.

Das Problem das Plesk Backend nicht zu erreichn ist besteht immer noch.

startet ich parallels_installer ... am ende erscheint nicht 8.6.0 sondern immer wieder 8.4.0

1. [*] Plesk Control Panel
2. (*) Plesk 8.4.0 (currently installed)
3. ( ) Plesk 8.6.0

4. [ ] Sitebuilder

5. [ ] SSO

über pstree bekomme ich beim apache zu sehen

├─httpd2-prefork───7*[httpd2-prefork]

scheinbar kein hhtps obwohl lt. netstat -tulpen

tcp 0 0 :::443 :::* LISTEN 0 11755 5257/httpd2-prefork

angezeigt wird ???????

Wo ist also der hacken? Das System habe ich neu gestartet etc.

danke für eure Hilfe.

Kann wirklich keiner mir dabei Helfen?

Villiehct liegt es auch an dem Punkt den ich in der anleitung nicht ganz verstehe ...

2. rpm -e auf alles was heisst wie plesk-skins-8.6.0-0.97326.noarch als Beispiel, also auf die Rpm-Version kommt es an. Nur ....8.6.0... keine 8.4.0er!

Was genau soll ich da machen / was meinst du da?

Ein update von SuSe wäre nicht schlecht nur der aufwand unddas einrichte der Kunden und Plesk wäre echt übel!

daten backup ja.

die frage ist ist es so einfach wie bei confixx? das ich nur die Datenbank sichern muss dann nach dem update die Datenbank von Plesk wieder einspielen muss (vorausgesetzt die Versionen von Plesk sind die selben) und man dann das Plesk wie vorher hat?

Hi jogovogo,
habe zu meinem Bedauern nun auch dieses Prob., was nicht gerade für Plesk spricht.

ERROR: PleskFatalException
Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /usr/local/psa/admin/bin/packagemng

0: /usr/local/psa/admin/auto_prepend/auth.php3:530

Server ist ein Strato Root mit Suse 10.2.

jogovogo wrote: 2. rpm -e auf alles was heisst wie plesk-skins-8.6.0-0.97326.noarch als Beispiel, also auf die Rpm-Version kommt es an. Nur ....8.6.0... keine 8.4.0er!

rpm -qa|grep plesk

plesk-skins-8.6.0-0.97326
psa-pylibplesk-8.6.0-suse10.2.build86080722.01
psa-libpam-plesk-8.6.0-suse10.2.build86080722.01
log4cpp-plesk-0.3.5rc2-suse10.2.build86080722.01

rpm -e plesk-skins-8.6.0-0.97326
error: Failed dependencies:
plesk-skins-8.6.0 is needed by (installed) psa-8.6.0-suse10.2.build86080722.01.i586
plesk-skins = 8.6.0 is needed by (installed) psa-updates-8.6.0-suse10.2.build86080910.19.noarch

rpm -e psa-8.6.0-suse10.2.build86080722.01.i586
error: Failed dependencies:
psa-security = 8.0 is needed by (installed) cs-gs-2.0.0-suse10.2.build86080722.01.i586
psa-security = 8.0 is needed by (installed) psa-kav-1.0.0-suse10.2.build84080425.19.i386
psa-security = 8.0 is needed by (installed) psa-watchdog-2.0.3-suse10.2.build86080912.20.i586
psa-security = 8.0 is needed by (installed) psa-vpn-2.0.1-suse10.2.build86080722.01.i586
psa-security = 8.0 is needed by (installed) psa-firewall-1.0.1-suse10.2.build86080722.01.i586
psa-security = 8.0 is needed by (installed) psa-fileserver-1.0.0-suse10.2.build86080722.01.i586
psa >= 8.2 is needed by (installed) Mambo-4.6.2-82003.noarch
psa >= 8.0 is needed by (installed) phpBook-1.50-80023.noarch
psa >= 8.0 is needed by (installed) TUTOS-1.88-80024.noarch
psa >= 8.0 is needed by (installed) phpWiki-1.3.11-80031.noarch
psa = 8.6.0 is needed by (installed) psa-api-8.6.0-suse10.2.build86080824.12.noarch
psa >= 8.0 is needed by (installed) DocFAQ-1.71-80029.noarch
psa >= 8.2 is needed by (installed) brim-2.0.0-82023.noarch
psa >= 8.2 is needed by (installed) phpAds-2.0.8-82029.noarch
psa >= 8.2 is needed by (installed) xoops-2.2-82041.noarch
psa >= 7.5.3 is needed by (installed) psa-turba-2.1.7-suse10.2.build86080722.01.noarch
psa >= 8.2 is needed by (installed) Drupal-4.6.3-82039.noarch
psa >= 8.2 is needed by (installed) eGroupWare-1.2.104-82041.noarch
psa >= 8.2 is needed by (installed) phpBB-2.0.22-82016.noarch
psa >= 8.0 is needed by (installed) xrms-1.19-80018.noarch
psa >= 8.1.0 is needed by (installed) psa-rubyrails-configurator-1.1.6-suse10.2.build83071218.18.i586
psa = 8.6.0 is needed by (installed) psa-manual-custom-skin-guide-8.6.0-suse10.2.build86080722.01.noarch
psa >= 8.6.0 is needed by (installed) cs-gs-2.0.0-suse10.2.build86080722.01.i586
psa >= 8.0 is needed by (installed) Siteframe-3.2.2-80016.noarch
psa >= 8.0 is needed by (installed) phpMyFamily-1.4.1-80023.noarch
psa = 8.6.0 is needed by (installed) psa-updates-8.6.0-suse10.2.build86080910.19.noarch
psa >= 8.0 is needed by (installed) WebShopmanager-2.0-80018.noarch
psa >= 8.0 is needed by (installed) pmachinefree-2.4-80024.noarch
psa >= 8.4.0 is needed by (installed) psa-kav-1.0.0-suse10.2.build84080425.19.i386
psa >= 8.0.0 is needed by (installed) psa-libpam-plesk-8.6.0-suse10.2.build86080722.01.i586
psa = 8.6.0 is needed by (installed) psa-hotfix3-8.6.0-suse10.2.build86080824.12.i586
psa >= 8.2 is needed by (installed) WebCalendar-1.0-82041.noarch
psa >= 8.2 is needed by (installed) moodle-1.8-82022.noarch
psa >= 8.0 is needed by (installed) phpwebsite-0.10.2-80016.noarch
psa is needed by (installed) psa-qmail-rblsmtpd-0.70-suse10.2.build83071218.18.i586
psa = 8.6.0 is needed by (installed) psa-backup-manager-8.6.0-suse10.2.build86080824.12.i586
psa >= 8.0 is needed by (installed) Coppermine-1.3.3-80041.noarch
psa >= 8.0 is needed by (installed) bbclone-0.48-80021.noarch
psa >= 8.0 is needed by (installed) pLog-1.0-80025.noarch
psa >= 8.0 is needed by (installed) typo3-4.0-80008.noarch
psa >= 8.0.0 is needed by (installed) psa-horde-3.1.7-suse10.2.build86080722.01.noarch
psa >= 8.6.0 is needed by (installed) psa-watchdog-2.0.3-suse10.2.build86080912.20.i586
psa >= 8.0 is needed by (installed) AdvancedPoll-2.03-80024.noarch
psa >= 8.2 is needed by (installed) PHProjekt-5.0-82038.noarch
psa >= 8.0 is needed by (installed) WordPress-2.0-80015.noarch
psa >= 8.0 is needed by (installed) geeklog-1.3.11-80040.noarch
psa >= 8.2 is needed by (installed) noahclass-1.3-82048.noarch
psa >= 8.0 is needed by (installed) phpDig-1.85-80019.noarch
psa >= 8.2 is needed by (installed) serendipity-1.1.2-82022.noarch
psa >= 8.6.0 is needed by (installed) psa-vpn-2.0.1-suse10.2.build86080722.01.i586
psa = 8.6.0 is needed by (installed) psa-migration-manager-8.6.0-suse10.2.build86080824.12.i586
psa >= 8.0 is needed by (installed) AutoIndex-1.5.3-80026.noarch
psa >= 8.2 is needed by (installed) PostNuke-0.761a-82048.noarch
psa >= 8.2 is needed by (installed) anyinventory-2.0-82018.noarch
psa >= 8.0 is needed by (installed) gtchat-0.93-80023.noarch
psa >= 8.0 is needed by (installed) openbiblio-0.5-80036.noarch
psa >= 8.0 is needed by (installed) phpMoney-1.3-80030.noarch
psa >= 8.2 is needed by (installed) smf-1.1.2-82025.noarch
psa >= 8.6.0 is needed by (installed) psa-firewall-1.0.1-suse10.2.build86080722.01.i586
psa = 8.6.0 is needed by (installed) psa-api-rpc-8.6.0-suse10.2.build86080824.12.noarch
psa >= 8.0 is needed by (installed) CSLH-2.12.2-80020.noarch
psa >= 8.0 is needed by (installed) b2evolution-0.9.0.12-80020.noarch
psa >= 8.2 is needed by (installed) osCommerce-2.2ms2-82050.noarch
psa >= 8.2 is needed by (installed) tikiwiki-1.9.7-82029.noarch
psa is needed by (installed) PPWSE-1.1-suse10.2.build83071218.18.i586
psa >= 8.6.0 is needed by (installed) psa-tomcat-configurator-8.6.0-suse10.2.build86080722.01.noarch
psa >= 8.0 is needed by (installed) Owl-0.80-80025.noarch
psa >= 8.0 is needed by (installed) gallery-2.0-80055.noarch
psa >= 8.0 is needed by (installed) phpBugTracker-1.19-80023.noarch
psa >= 8.0 is needed by (installed) fasttrack-5.2-80024.noarch
psa >= 8.2 is needed by (installed) mantis-1.0.6-82019.noarch
psa >= 8.3 is needed by (installed) psa-sbm3-5.0-14.noarch
psa >= 8.0 is needed by (installed) Tellme-1.2-80019.noarch
psa >= 8.2 is needed by (installed) mediawiki-1.8.2-82032.noarch
psa >= 8.2 is needed by (installed) phpmyvisites-2.3-82017.noarch
psa >= 8.1.0 is needed by (installed) psa-locale-de-DE-8.2-build82070928.08.noarch
psa >= 8.6.0 is needed by (installed) psa-awstats-configurator-1.0.0-suse10.2.build86080722.01.noarch
psa is needed by (installed) psa-spamassassin-8.6.0-suse10.2.build86080722.01.i586
psa = 8.6.0 is needed by (installed) psa-hotfix4-8.6.0-8.6.0-suse10.2.build86080910.19.i586
psa >= 8.0 is needed by (installed) UebiMiau-2.7.8-80027.noarch
psa >= 8.0 is needed by (installed) merchant-5.3-80024.noarch
psa >= 8.0 is needed by (installed) phpsurveyor-0.98-80031.noarch
psa >= 8.2.1 is needed by (installed) SSHTerm-0.2.2-suse10.2.build82070918.10.noarch
psa >= 8.2 is needed by (installed) joomla-1.0.12-82031.noarch
psa >= 8.2 is needed by (installed) myorgbook-2.8-82019.noarch
psa >= 8.6.0 is needed by (installed) psa-fileserver-1.0.0-suse10.2.build86080722.01.i586
/usr/local/psa/admin/bin/php is needed by (installed) psa-api-8.6.0-suse10.2.build86080824.12.noarch
/usr/local/psa/admin/bin/php is needed by (installed) psa-watchdog-2.0.3-suse10.2.build86080912.20.i586
/usr/local/psa/admin/bin/php is needed by (installed) psa-api-rpc-8.6.0-suse10.2.build86080824.12.noarch

Soweit, so übel. FROHSINN

Wie kommt es, dass rpm -e bei dir funktioniert hat?

Dieses Plesk mutet wie eine Anaconda an, die sich über den ges. Server ausbreitet.

Ich nutzte das Angebot von Strato in dem ich den Sever mit Suse 10.2 inkl. Plesk installierte.
Ob es daran liegt, dass ich Plesk nicht beeinflussen kann? Scheint so als wäre Suse und Plesk aufs unzertrennliche verschmolzen.

Vielleicht siehst du oder jemand anderes, etwas was ich vielleicht übersah.

Gruß
TheNagual